Support

For technical documentation, knowledgebase and general tips & tricks, please visit our support-site:

https://support.secomea.com

Secomea Hosted GateManager UpgradeUpgradeGM

Thursday, april 27th, 2017
All Secomea GateManager servers have now been upgraded to Release 7.2

 

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Secomea Hosted GateManager Outage (GM04)UpgradeGM

GM04 was unavailable Tuesday, April 11th 2017 @ 08:00-08:25 CEST due to a server error.

We apologize for any inconveniences.

 

 

 


SiteManager/LinkManager/GateManager 7.2 Release

Highlights

  • GateManager and LinkManager Mobile provides an in-browser VNC viewer.
  • LinkManager now supports login with additional SMS validation code.

Secomea Hosted GateManagers gm01, gm02, gm04, gm08, gm10, gm21, gm22, gm23, gm41, gm51, gm52 will be upgraded to 7.2 Tuesday @ 7AM CEST

GateManager Software

All GateManager software versions can be downloaded from our GateManager Suppport section

Download LinkManager here

SiteManager Firmware

The SiteManager firmware can be upgraded directly from our hosted GateManagers.
For manual upgrade, download the firmware files from our SiteManager Support section

Release notes:

7.2 Release notes


Secomea Hosted GateManager servers outage

March 20, 2017 @ 15:15 CET: A connection failure at our hosting provider caused the GateManager servers to be unavailable for a short period of time. All GateManager servers are fully operational again, and we are sorry for any inconvenience. UpgradeGM

 

 

 

 


Secomea Hosted GateManager Maintenance (GM21)UpgradeGM

GM21 is scheduled for urgent maintenance Thursday February 16th 2017 @ 00:00-00:15 CST.

The GateManager will reboot duringthe maintenance. Any connections will be terminated on reboot.

Expected downtime is approx. 15minutes.

We apologize for any inconveniences.

 


SiteManager/LinkManager/GateManager 7.1b Release

 

Highlights

  • Various bugfixes
  • Heartbeat on Remote Audit log

GateManager Software

All GateManager software versions can be downloaded from our GateManager Suppport section

Download LinkManager here

SiteManager Firmware

The SiteManager firmware can be upgraded directly from our hosted GateManagers.
For manual upgrade, download the firmware files from our SiteManager Support section

Release notes:

7.1 Release notes


SiteManager/LinkManager/GateManager 7.1 Releasebillede1-235x300

 

Highlights

  • LinkManager auto-reconnect feature
  • SiteManager troubleshooting page
  • SiteManager serial site-to-site relay
  • Multiple SMS gateways now supported by GateManager
  • Improved support for automatic GateManager 8250 installations

GateManager Software

All GateManager software versions can be downloaded from our GateManager Suppport section

Download LinkManager here

SiteManager Firmware

The SiteManager firmware can be upgraded directly from our hosted GateManagers.
For manual upgrade, download the firmware files from our SiteManager Support section

Release notes:

Appliance_Launcher_Release_Notes 7.1

SiteManager / LinkManager / GateManager Release Notes 7.1


Secomea Hosted GateManager UpgradeUpgradeGM

GM01, GM02, GM04, GM06, GM08 and GM10 will be upgraded to release 7.0 July 12, 2016 @ 9 PM CEST.

GM21, GM22, GM23, GM41, GM51, and GM52 will be upgraded to release 7.0 July 12, 2016 @ 11 AM CEST.

  • You can upgrade your SiteManager(s) to release 7.0 directly from the GateManager portal.
  • The new LinkManager can be downloaded here.
  • GateManager 7.0 is still compatible with SiteManagers/LinkManagers on earlier firmwares.

 


SiteManager/LinkManager/GateManager 7.0 releasebillede1-235x300

 

Highlights

GateManager Software

All GateManager software versions can be downloaded from our GateManager Suppport section

Download LinkManager here

SiteManager Firmware

The SiteManager firmware can be upgraded directly from our hosted GateManagers.
For manual upgrade, download the firmware files from our SiteManager Support section

Release notes:

SiteManager/LinkManager Release 7.0 – txt
GateManager Release 7.0 – txt
Appliance Launcher Release 7.0 – txt